Clear answers, no jargon.
A 24/7 passive monitoring system for older people living alone at home. A lightweight wristband and a few smart plugs that detect presence and movement room by room, without cameras or microphones. It alerts the family only when it matters.
The wristband has an accelerometer and talks to the plugs over Bluetooth. As your parent moves around the home, the plugs know which room they’re in, for how long, and whether there’s been movement. The wristband detects falls and has an SOS button.
Yes. The plugs connect to home WiFi to send data to the app. The wristband doesn’t need WiFi — it speaks Bluetooth to the plugs.
The wristband has its own battery (lasts 5-7 days). The plugs lose function without power, but the wristband still detects falls; as soon as power is back or another Bluetooth signal is in range, it reconnects.
It’s lightweight, hypoallergenic and water-resistant. Even so, if it’s left on the bedside table, the plugs notice there’s no movement around the house and the app alerts you about the prolonged absence.
We recommend 2 to 3 per home: kitchen, bedroom and living room cover 90% of daily routines. For large or two-storey homes, add one more.
Yes. Each person needs their own wristband (additional €30). The plugs are shared.
No. The subscription is €25/month and you can cancel any time, effective at month end. The first 30 days are free.
Mainland Spain: 7 days, free shipping. Balearic and Canary Islands: 10 days with shipping fee.
The kit arrives pre-configured. Plug in the smart plugs, connect them to WiFi from the app, and the wristband is already paired. There’s a step-by-step guide.
No. Any son, daughter or grandchild can set it up in 15-20 minutes.
Up to 5 caregivers connected to the app, on their phones. You decide who they are and what kind of alert each one gets.
The app shows what happened and where. Call your relative directly from the app or, if serious, dial emergency services. Our system does not replace the emergency line.
Yes, both. Search “Vitalkeep” on the App Store and Google Play.
Up to 5 per home, at no extra cost.
Yes. As long as your phone has internet, you receive alerts wherever you are.
Yes. Each caregiver sets their own schedule and which alerts are priority. Critical ones (fall, SOS) always ring.
Only the hardware (wristband €30, plugs €60 each). The €25/month subscription starts after the 30-day trial.
Debit or credit card and SEPA direct debit.
Yes, automatically by email every month. Also in the app, “Billing” section.
From the app, settings > subscription, or by writing to us. No questions, no commitment.
Can’t find what you’re looking for? Contact us and we’ll reply within 24 hours.
